Coordinated System of Care (CSoC)

CSoC was an initiative of Governor Bobby Jindal implemented in March 2012*. This initiative creates a single point of entry for families of children who have complex behavioral health needs and are either in or at risk of being in an out-of-home placement (e.g., foster homes, group homes, juvenile detention facilities, psychiatric hospitals, residential treatment centers) by combining resources of the State’s four child-serving agencies: Department of Children and Family Services, Department of Education, Department of Health, and Office of Juvenile Justice.

Children with serious mental health or substance abuse challenges are often involved with many agencies, and CSoC brings all of these together into one coordinated network to offer the right services and supports at the correct time, and at the appropriate level of intensity. Families enrolled in CSoC receive intensive, individualized services in their communities. In this process, the family and child partner with a team of people they choose, and they work together to develop a plan that meets their needs, rather than having other people develop a plan for them.

Children and families enrolled in CSoC are eligible for all of the services available through Medicaid in addition to these four specialized services only offered through CSoC:

  • Parent Support
  • Youth Support
  • Independent Living Skills Building
  • Short Term Respite

Is CSoC Right for You?
A child/young person might be able to be enrolled in CSoC if he/she:

  • is 21 or younger
  • is at risk for out of home placement or is already placed out of the home
  • has behavioral health challenges

Success Story: Drew*

Everyday life for a teenager tends to be tough in normal circumstances, but when you have to take care of your younger siblings, attend school, and manage the home in your mom’s absence, these factors add to the difficulty. Drew found himself in this situation…taking care of his three younger siblings, doing all the household chores from cooking and cleaning to making sure they were prepared for school on a daily basis. Drew’s mother worked two jobs to make ends meet after leaving an abusive relationship that put her and her children’s lives in danger.

Drew has been diagnosed with Attention-Deficit/Hyperactivity Disorder and Oppositional Defiant Disorder. While he can be his mother’s greatest helper in the home, Drew had issues following the rules in the classroom and in the home. He often started arguments with authority figures because he felt he was capable of making decisions for himself and the rules were for the “kids” in the class. This behavior continued until Drew was arrested for disturbing the peace after getting into a verbal altercation with his Physical Education teacher. Drew was referred to National Child and Family Services by his probation officer, and from there a supportive team was developed to support Drew and his family. The facilitator enlisted the help of his Physical Education teacher, his school counselor, Betty (the next door neighbor who watched them at night while his mother worked), and Parent and Youth Support Specialists from the Family Support Organization.

With the added support from his Child and Family Team, the family was able to redirect the leadership capabilities shown and foster positive relationships with authority figures for Drew. The team also linked Drew to counseling services, which allowed him to learn positive coping skills and decrease impulsive and aggressive behaviors. Additionally, the Parent Support Specialist was able to assist his mother with finding better employment, allowing her to be home and freeing Drew to pursue athletics to further exercise his leadership skills. Drew is now considering college or possibly a career in the armed forces.

* Louisiana Department of Health. N.p., n.d. Web. 28 Feb. 2017.